Healthcare.gov

This is a transcript from a live chat I just had with an Obamacare agent. Notice how she never answered my questions, intact she didn't respond until I asked if she was even there. Then she just passed me off to the 800#. 

[12:36:03 am]: Thanks for contacting Health Insurance Marketplace Live Chat. Please wait while we connect you to someone who can help.

[12:36:06 am]:  Please be patient while we're helping other people.

[12:36:19 am]: Welcome! You're now connected to Health Insurance Marketplace Live Chat. Thanks for contacting us. My name is Avionce. To protect your privacy, please don't provide any personal information, like Social Security Number, or any other sensitive medical or personal information.

[12:36:57 am]: Suzy

Hi

[12:39:05 am]: Suzy

I just completed my application with out income and social security numbers and house size, but I still don't see that we are elidgible for an subsidies

[12:39:08 am]: Avionce

Hi

[12:39:41 am]: Suzy

I was only able to say that we are claiming one dependent but really my husband claims 3 himself, me, and our daughter

[12:43:08 am]: Suzy

are you still there?

[12:44:09 am]: Avionce

Yes

[12:46:51 am]: Avionce

Complete the applications fully wiyh income social security ,and house size

[12:47:27 am]: Avionce

You may also call the Marketplace at 1-800-318-2596 for help with completing an application

[12:47:32 am]: Suzy

I did, we're unemployed and make a monthly income from a stock of $1285

[12:48:32 am]: Suzy

It said we didn't qualify for medicaid but could still submit if we wanted. I chose not to because I know we will be denied. Do we need to submit to qualify for subsidies?

[12:49:30 am]: Avionce

Call the Marketplace at 1-800-318-2596 for help with completing an application

[12:50:19 am]: Avionce

Do you have any other questions that I can help you with?

[12:52:32 am]: Avionce

Hello

[12:52:55 am]: Suzy

I'll just call, thanks

[12:53:09 am]: Avionce

Thank you for contacting Health Insurance Marketplace Live Chat. We are here to help you 24 hours a day, 7 days a week.

[12:53:21 am]: Your chat session is over. Thanks for contacting us, and we hope we've answered your questions. Have a great day.

[12:53:21 am]: 12/20/2013